Terms of service

Welcome to Ninos & Ninas Kids. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.

1. About Us

Ninos & Ninas Kids is an online retailer offering children's clothing and accessories through our website and other official sales channels.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.

3. Products

We strive to display product descriptions, colors, sizes, and images as accurately as possible. However, slight variations may occur due to screen settings, photography, or manufacturing updates.

All products are subject to availability.

4. Pricing

All prices displayed on the website are in Egyptian Pounds (EGP) unless otherwise stated.

We reserve the right to update prices, promotions, and product availability at any time without prior notice.

5. Orders

After placing an order, you will receive an order confirmation. This confirmation does not constitute final acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Product unavailability.
  • Pricing or technical errors.
  • Suspected fraud or unauthorized transactions.
  • Incorrect customer information.

If payment has already been made, any applicable refund will be processed in accordance with our Refund & Return Policy.

6. Payment

We accept the payment methods displayed during checkout.

All payments are processed securely through approved payment service providers.

7. Shipping

Orders are shipped according to our Shipping Policy. Delivery times are estimates and may vary due to factors beyond our reasonable control.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy and applicable Egyptian Consumer Protection Law.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, trademarks, and other materials, is the property of Ninos & Ninas Kids or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Upload or transmit harmful software or malicious code.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Ninos & Ninas Kids shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.

Nothing in these Terms limits any rights granted to consumers under applicable Egyptian law.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

13. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will become effective upon publication on this website.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes shall be subject to the jurisdiction of the competent Egyptian courts, without prejudice to any rights granted to consumers under applicable law.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our official customer support channels.